Staybridge Suites Louisville - East by IHG

Great value for our trip. Helpful and friendly staff. Comfortable lounge. Good breakfast.

Cleanliness of room, location.

We had a wonderful stay at Staybridge Suites Louisville - East! The accommodations were comfortable and spacious, and the staff was friendly and welcoming. The breakfast offerings were delicious and varied, and the amenities such as the fitness center and common areas made our stay even more enjoyable. The only surprise—or minor drawback—was that parking was not included and required an additional fee. Since the hotel is located a bit removed from the busy downtown area, this was a bit disappointing and not common in our experiences.

The night of arrival I had a small issue with my room. I went to the front desk, spoke to the young man that was on duty. Told him my issue and without any hesitation he apologized, moved my 73 year old Mom and myself to another room. An upgrade to make up for the issue. I was pleased with his quick reaction to resolve the issue. He has great customer service!!

Felt like home since we had to stay so long. The staff treated us like family not strangers and at the end of the day it is all I wanted to be at “home” because it was so comfy just like home. Would still be there if we weren’t asked to leave. Basically kicked out.