Staybridge Suites Louisville - East, an IHG Hotel
Was Gäste sagen
The night of arrival I had a small issue with my room. I went to the front desk, spoke to the young man that was on duty. Told him my issue and without any hesitation he apologized, moved my 73 year old Mom and myself to another room. An upgrade to make up for the issue. I was pleased with his quick reaction to resolve the issue. He has great customer service!!
Margaret
September 2024
Everyone was helpful and friendly. Enjoyed our stay very much. We loved that we had small kitchen the fridge was amazing and the stove top was top notch. Hate eating out all weekend so we did enjoy meal Friday and Saturday night. Definitely made our weekend away from home. So mich sweeter.
Michelle
März 2025
Felt like home since we had to stay so long. The staff treated us like family not strangers and at the end of the day it is all I wanted to be at “home” because it was so comfy just like home. Would still be there if we weren’t asked to leave. Basically kicked out.
Melissa
Februar 2024
The property location is great. The hotel is situated across the street from a 24 hour gas station and close to the highways. I arrived at 1:40AM due to traffic. My original check in date was for 8/31/24, the front desk associate was sooooo nice his name is Drew, he contacted the hotel Manager Brandy and she allowed the late check in. I was so appreciative and thankful. Also the water do stay hot, the breakfast was great. Now finding the room was a bit confusing due to the layout
Shay
August 2024
The location is nice. Everything seemed to be within a 15 min drive each direction. The bed was super comfy! I quite enjoyed having an actual Fridge in the room as well. It was a little dated, but not bad at all.
Amber
September 2024
The hotel was nice and the breakfast options were good. I thought the bed was comfortable and that the facility was up to date. The hotel staff was also very nice.
Heather
August 2024
Really nice, big rooms with excellent kitchenette area. Nice bathroom with sink separate from toilet and shower. Ample closet space for a hotel.
Desiree
Juli 2024
Comfortable, nice breakfast and near restaurants and shopping. Quiet and clean!
Sheryl
Mai 2024
I liked the room because it felt more like an efficiency, which is exactly what I needed. I was staying there between selling my house and waiting for my apartment to be ready. I have cats, which isn’t always easy to travel with or find places that accept them, but they were amazingly accommodating, plus the breakfast was incredible!!!! I would definitely stay here again.
Raegan
September 2023
The staff I encountered was the best. Gia, Jason, Jesse & Joni were friendly, responsive to our requests & inquiries, &overall demonstrated excellent customer service. Loved seeing Jack the dog.
Robert
April 2024
Reservierung vornehmen